Is Bimmer Plug good and reliable?
The legitimacy and reliability of the Bimmer Plug can be evaluated from our experience in providing mods & accessories for the popular BMW models to the community. The company is a dedicated supplier of automotive parts, so they have attained proficiency in crafting aftermarket parts meeting all compatibility conditions precisely. For customer assurance, the company has a return policy in case of dissatisfaction. Transparent policies have been created for exchange and refund too.
Why should I choose carbon fiber parts for my car?
Carbon fiber parts offer several advantages. They are significantly lighter than their traditional counterparts, which can improve the overall performance and handling of your vehicle. Additionally, carbon fiber is highly durable and resistant to corrosion, making it an excellent choice for aftermarket modifications.
Which European car manufacturers do you provide parts for?
We offer carbon fiber parts and aftermarket mods for a wide range of European car manufacturers. Our inventory covers various models, so you can find parts specifically designed for your vehicle.
Are your carbon fiber parts and mods of high quality?
Absolutely! We understand the importance of quality when it comes to aftermarket modifications. All our carbon fiber parts and mods are sourced from reputable manufacturers known for their craftsmanship and attention to detail. We prioritize delivering products that meet or exceed industry standards to ensure your satisfaction.
How can I contact your customer support?
You can reach our customer support team by the contact support mail from our site. We strive to respond to inquiries as quickly as possible, usually within 24-48 hours.
Where is Bimmer Plug located?
Bimmer Plug is located in the heart of Silicon Valley, California. We design, develop, and stock all of our parts in house. We keep a limited supply of stock in house, to meet the demands of popular products. Bimmer Plug does not have a walk in location at the moment, and is available only for shipping.
What is carbon fiber?
Carbon atoms are joined in a long chain via chemical bonds to create carbon fiber. The fibers, which have great stiffness, strength, and lightness, are employed in a variety of processes to produce top-notch aftermarket parts for cars. We prefer carbon fiber because of its high tensile strength, stiffness, tolerance, heat resistance, and chemical resistance. Moreover, it is extremely lightweight compared to conventional metal sheets.
Where are Bimmer Plug products made?
All products available on the online store are made exclusively at the manufacturing facility of Bimmer Plug, overseas in Taiwan. We believe in delivering excellence in every minor and major aftermarket part whether it is meant for performance or embellishment. Before deploying to a customer’s address, each product is manually inspected for compatibility, durability, and quality compliance & assurance.
Can I install Bimmer Plug products at home?
Yes! You can install most of Bimmer Plug products at home, such as the BMW emblems, mirror caps, spoilers and side skirts. We provide the necessary hardware, depending on the product, such as screws and 3M tape, for your installation at home! For performance parts like the full exhaust system or downpipes, you may need the assistance of a professional technician who can fit the part neatly.
Is Bimmer Plug good quality?
Quality is the primary concern for automotive enthusiasts looking for aftermarket parts. Bimmer Plug understands it, thus making sure you have more than enough reasons to trust us. We have been supplying modifications and accessories for all of the most popular BMW models for years, so you can trust that what we say about the Bimmer Plug is true. Now expanding to various European car manufacturers, the company has perfected the skill of making aftermarket components that are fully compatible with the OEM part.
How do I create an account?
Shopping with us is super easy because of the well-organized accessories collection for every individual BMW model. At the upper right corner of our website, click on the Account button > Create one > Register with the required credentials and you are ready to place your first order! Before starting your shopping, it is advisable to choose the currency in which you intend to make payment.
What is your return policy?
We strive to offer quality products and a seamless shopping experience. If for any reason you're not completely satisfied, you may return your purchase within 30 days from the delivery date. To qualify, the item must be unused and in its original packaging. Custom-made items are not eligible for returns. Please check 'Shipping & Return Policy' page for the fine print.
What payment methods do you accept?
We accept a variety of payment methods to ensure a convenient and secure shopping experience. Currently, we accept major credit cards such as Visa, Mastercard, and American Express.
Is it safe to enter my credit card information on your website?
We prioritize the security of our customers' information and have implemented robust measures to safeguard your payment details. Our website employs industry-standard encryption technology (SSL) to protect your data during transmission. Additionally, we adhere to strict privacy policies to ensure the confidentiality of your information.
Will I receive an invoice for my purchase?
Yes, once your payment is successfully processed, you will receive an order confirmation email containing an invoice for your purchase. The invoice will include details such as the items purchased, quantities, prices, applicable taxes, and any shipping charges.
What should I do if I encounter payment-related issues during checkout?
If you experience any difficulties or encounter errors while making a payment, please contact our customer support team immediately. We will assist you in resolving the issue and ensure a smooth and successful transaction.
Orders & Shipping
When will my order ship?
Once your order is processed, it will typically ship within 1-2 business days. You'll receive an email notification with the tracking number once your package is on its way.
How long does delivery take?
Delivery times depend on the shipping method you've chosen, product availability, and your location. For international orders & custom-made items, delivery may take longer than usual.
What do I do if my package is lost?
If you suspect your package is lost, please reach out to our customer service team with your order number and tracking information. We'll do our best to assist you in resolving the issue.
Can I cancel or change my shipping address after placing my order?
We begin processing orders as soon as they're placed. If you need to cancel the order or change your shipping address, please contact our customer service team as soon as possible. However, we can't guarantee changes can be made once the order is processed.
How long does it take to process and ship an order?
Orders are typically processed within 1-2 business days. Shipping times depend on the availability of the product and the shipping method chosen during checkout.
How can I track my order?
Once your order is shipped, we will provide you with a tracking number. You can use this number to track the progress of your shipment. Just go to our website, select 'Track' from the menu, or visit the shipping carrier's website.
Returns, Exchanges & Warranty
What warranty do you offer on your products?
We offer one year warranty on all our carbon fiber parts and aftermarket mods. This warranty covers manufacturing defects and malfunctions under normal use. Please refer to our Warranty Policy for more detailed information.
Are there any shipping restrictions or additional customs fees?
Please note that some international orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These additional charges are the responsibility of the customer. We recommend checking with your local customs office for more information.
Do you offer international shipping?
Yes, we offer international shipping to Canada, European countries, UAE, UK, and Australia. Please note that shipping fees, customs duties, and taxes are not included in our prices and may apply depending on your location.